Privacy Policy

Welcome to Vidnow (“Vidnow”, “we”, “our”, or “us”). Vidnow is operated by Beijing Youge Network Technology Co., Ltd., located at No. 796, No. 7 East Liulin Road, Sujiatuo Town, Haidian District, Beijing, China.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Vidnow mobile application and related services (collectively, the “App” or “Services”).

Vidnow is primarily supported by advertising and may allow users to access certain templates, AI-generation features, or creative tools by viewing advertisements, including rewarded advertisements.

By using the App, you acknowledge the practices described in this Privacy Policy.

1. What Information We Collect

1.1 Information You Provide

• Photos and Videos: Photos, images, videos, and other media files that you upload, import, or create through the App for AI video generation, face transformation, motion transfer, creative effects, or related features.
• Face and Image Data: If you use features that analyze a face in an image or video, we may process facial features, face position, facial landmarks, or similar technical information needed to provide the requested transformation. We do not use this information to identify you or authenticate your identity.
• Generated Content: AI-generated videos, images, previews, thumbnails, and other content created from your uploaded media and selected templates.
• Account Data: If account registration or login is available, we may collect information such as your email address, user ID, username, nickname, profile information, and account creation details.
• User Content and Interactions: Content you submit through features such as likes, feedback, reports, template requests, “Make a Wish” submissions, or community interactions.
• Customer Support Information: Information you provide when contacting us, including your email address, message content, attachments, and other information necessary to respond to your request.

1.2 Information Collected Automatically

• Usage Data: Information about how you use the App, including the features you access, templates you view or select, generation attempts, session duration, interaction events, rewarded-ad events, and crash or error events.
• Device Information: Device model, operating system and version, App version, language, time zone, country or region, device settings, and mobile network information.
• Technical and Diagnostic Information: Log data, crash reports, performance information, request identifiers, and other technical information used to maintain and secure the App.
• Network Information: IP address and related network information may be processed when necessary to provide the Services, deliver advertisements, prevent abuse or fraud, protect the App, or comply with legal obligations.
• Advertising and Interaction Data: Information related to advertisements shown in the App, such as ad impressions, ad clicks, rewarded-ad completion events, ad placement, and similar interaction information.
• Advertising Identifiers: Where permitted by applicable law and platform requirements, advertising or attribution providers may process identifiers such as Apple’s Identifier for Advertisers (“IDFA”), Google Advertising ID (“AAID”), or similar device identifiers.
• Approximate Location: Advertising or security providers may infer a general geographic location, such as country or city-level location, from your IP address. We do not collect precise GPS location for advertising purposes unless a specific feature requires it and you separately authorize access.
• Local Storage Information: The App may store certain preferences, cached content, login information, generation task status, advertising reward status, or media references locally on your device.

1.3 Permissions

Depending on the features you use, Vidnow may request access to:

• Your photo library or media files, so you can select media for processing.
• Your camera, if you choose to capture a photo or video within the App.
• Notifications, if you choose to receive generation status updates or other App notifications.
• Tracking permission on Apple devices, where required under Apple’s App Tracking Transparency framework for advertising or attribution purposes.

You can manage or revoke permissions through your device settings. Some features may not work properly if the required permission is denied.

Where available, we use system-provided photo or media selection tools so that you can choose the specific photos or videos you want Vidnow to access.

2. How We Use Your Information

We use collected information to:

• Provide the core Services, including template browsing, AI video generation, face transformation, motion transfer, image processing, and creative effects.
• Analyze uploaded media and perform the AI processing requested by you.
• Generate, display, store, and deliver your requested videos, images, previews, and other results.
• Maintain your account, profile, creations, likes, preferences, and generation history, where applicable.
• Operate community features, including displaying content that you choose to publish or share.
• Provide advertising-supported access to certain templates, features, or creative Services.
• Verify whether a rewarded advertisement has been successfully completed and provide the applicable advertising-based feature or benefit.
• Display contextual, non-personalized, or personalized advertisements, depending on your location, device settings, consent choices, and applicable law.
• Measure advertising performance, attribution, impressions, interactions, and rewarded-ad completion.
• Detect and prevent invalid traffic, fraudulent advertisement interactions, automated abuse, and manipulation of rewarded-ad systems.
• Send service-related communications, such as generation progress, completion notices, account notices, security alerts, and responses to support requests.
• Improve the App, templates, generation quality, reliability, advertising experience, and user experience.
• Monitor performance, diagnose errors, and conduct internal analytics.
• Detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, and violations of our Terms of Service.
• Review and moderate user-submitted content, generated content, template requests, and reports.
• Comply with applicable laws, legal processes, and regulatory requirements.
• Establish, exercise, or defend legal claims.

We do not use uploaded photos, videos, or face-related technical data to identify you.

We do not provide your uploaded photos, videos, generated content, or face-related technical data to advertising providers for advertising targeting.

We do not use your uploaded media or face-related data to train general-purpose AI models unless we separately obtain your permission or clearly inform you and provide any consent or control required by applicable law.

3. Data Storage, Retention & Deletion

• Original Uploaded Media: Photos and videos uploaded for processing are stored temporarily and are generally deleted within 72 hours after processing is completed, unless a longer period is necessary to provide a feature you requested, resolve a technical issue, prevent abuse, or comply with a legal obligation.
• Face-Related Technical Data: Face detection results, facial landmarks, or similar technical data used for processing are retained only for as long as reasonably necessary to complete the requested generation, troubleshoot failures, or protect the Services, and are deleted or de-identified afterward where technically feasible.
• Generated Content: Generated videos, images, thumbnails, and related content may be retained while your account is active or until you delete the content. If you request account deletion, we will initiate deletion of your account data and associated content. Deletion is generally completed within 30 days, except where retention is required for security, fraud prevention, dispute resolution, legal compliance, or backup recovery.
• Usage, Advertising, and Diagnostic Data: Usage events, advertising interaction records, rewarded-ad completion events, logs, analytics, and crash data may be retained for as long as reasonably necessary to provide and improve the Services, prevent fraud, measure advertising performance, comply with legal requirements, or resolve technical issues.
• Account Data: Where account functionality is available, account-related information may be retained for as long as your account remains active or as reasonably necessary to provide the Services.
• Backups: Deleted information may remain in encrypted backups for a limited period before it is permanently overwritten.
• Account Deletion: Where account functionality is available, you may request deletion from the in-App account deletion feature or by contacting us at support@vidnow.org. Account deletion may be delayed if we need to verify your request or comply with legal requirements.

We use reasonable technical and organizational safeguards, including HTTPS/TLS encryption during transmission, access controls, secure storage practices, and encryption or equivalent protection for sensitive data where appropriate.

However, no method of transmission or storage is completely secure.

4. Data Sharing & Third-Party Services

We do not sell or rent your personal data.

We may disclose limited information to trusted service providers and other parties in the following circumstances:

• Cloud Hosting, Storage, and Content Delivery: To store, process, transmit, and deliver uploaded media, generated content, thumbnails, and App data.
• AI Processing Providers: If third-party AI infrastructure, models, or processing services are used, relevant media and technical information may be transmitted to those providers only as necessary to provide the requested feature.
• Advertising Providers: To display advertisements and rewarded advertisements, verify advertisement completion, measure advertising performance, detect invalid or fraudulent activity, and, where permitted, provide personalized advertising.
• Advertising Attribution Providers: To measure how users discover, install, and interact with Vidnow and to evaluate the effectiveness of advertising campaigns.
• Analytics and Crash Reporting Providers: To understand App usage, diagnose errors, measure performance, and improve reliability. Where possible, we use aggregated, de-identified, or pseudonymous information.
• Customer Support Providers: To manage support requests, feedback, reports, and communications.
• Content Moderation and Security Providers: To detect harmful, abusive, fraudulent, or policy-violating activity.
• Legal and Safety Reasons: When required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Vidnow, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to applicable privacy requirements.

Our service providers are authorized to process information only for the purposes described in this Privacy Policy or our instructions.

We require appropriate confidentiality and security protections and do not authorize third-party AI providers to use your uploaded media for unrelated model training unless you have provided the required consent or another lawful basis applies.

When uploaded photos, videos, or related data need to be transmitted to a third-party AI provider to provide a requested Vidnow feature, we will provide disclosures and obtain consent where required by applicable law or platform policy.

We do not provide your uploaded media or face-related technical data to advertising providers for advertising targeting.

If you publish or share content through a community or sharing feature, that content may be visible to other users or to anyone with access to the applicable sharing link. Please do not upload or publish content that you do not have the right to use or share.

5. International Data Transfers

Vidnow and our service providers may store or process information in countries other than your country of residence. These countries may have data-protection laws that differ from those in your country.

When we transfer personal data internationally, we take reasonable steps to provide appropriate safeguards, such as contractual protections, access controls, encryption, and other measures required by applicable law.

Your advertising, analytics, cloud, AI-processing, and other service providers may also operate servers in different countries or regions.

Regardless of where information is processed, we seek to apply the protections described in this Privacy Policy and applicable law.

6. Your Rights

Depending on your location and applicable law, you may have rights including:

• The right to access the personal data we hold about you
• The right to correct or update inaccurate personal data
• The right to request deletion of your personal data
• The right to request restriction of certain processing
• The right to object to certain processing
• The right to receive a portable copy of certain personal data
• The right to withdraw consent where processing is based on consent
• The right to opt out of certain personalized advertising or tracking where required by applicable law
• The right to lodge a complaint with a data-protection authority

You may also manage certain information through the App or your device settings, including deleting creations, managing permissions, limiting advertising tracking, or requesting account deletion where those features are available.

Withdrawing consent to tracking or personalized advertising does not prevent you from using Vidnow. Where available, you may continue to receive contextual or non-personalized advertisements.

If you withdraw a permission required for a particular App feature, that feature may no longer function correctly.

To exercise your rights, please contact us at support@vidnow.org. We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law.

7. Tracking, Advertising, and Analytics

Vidnow is primarily supported by advertising, including rewarded advertisements that may allow you to access certain templates, generation features, or creative Services without making a purchase.

We may work with third-party advertising, attribution, analytics, and fraud-prevention providers to operate these features.

These providers may process information such as:

• Device information
• IP address
• Advertising identifiers
• App usage and interaction data
• Advertisement impressions and clicks
• Rewarded-ad completion events
• Approximate location derived from IP address
• Attribution and installation information
• Fraud-prevention and security signals

Where permitted, this information may be used to:

• Deliver advertisements
• Determine whether an advertisement has been completed
• Provide advertising-based access or rewards
• Measure advertising effectiveness
• Attribute App installations or interactions to advertising campaigns
• Detect invalid traffic, advertising fraud, or automated abuse
• Improve App and advertising performance

We do not sell your personal data for monetary consideration.

We do not use your uploaded photos, videos, generated content, or face-related data for advertising targeting.

Where advertising or attribution activities are considered “tracking,” “sharing,” “targeted advertising,” or similar regulated processing under applicable law, we will provide any notice, permission request, consent mechanism, or opt-out required by applicable law.

On Apple devices, if Vidnow or its partners track your activity across apps or websites owned by other companies, we will request permission through Apple’s App Tracking Transparency framework where required.

If you decline tracking permission, Vidnow will not access IDFA for tracking purposes. You may still receive contextual or non-personalized advertisements where supported.

On Android devices, advertising identifiers and related advertising controls are managed according to Google Play requirements, your device settings, applicable law, and your consent choices.

You may be able to limit certain analytics, personalized advertising, attribution, or tracking-related processing through your device settings, consent controls, or other privacy options made available in the App.

8. Children’s Privacy

The Services are not intended for children under 13, or the minimum age required in your jurisdiction.

Vidnow may also restrict certain Services to users who meet a higher minimum age where required by applicable law, platform rules, or the nature of a particular feature.

We do not knowingly collect personal data from children under the applicable minimum age.

If we learn that we have collected personal data from a child without appropriate authorization, we will take reasonable steps to delete that information promptly.

If you believe a child has provided personal data to Vidnow, please contact us at support@vidnow.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, advertising practices, third-party providers, legal requirements, or business practices.

When we make material changes, we will provide appropriate notice through the App, on our website, or by other legally required means.

The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised.

Where required by applicable law, we will obtain additional consent before materially changing how we collect, use, or share personal data.

Your continued use of the App after the updated Privacy Policy becomes effective means that you acknowledge the updated Policy, to the extent permitted by applicable law.

10. Contact Us

If you have questions, concerns, privacy requests, complaints, or data-deletion requests related to this Privacy Policy or your personal data, please contact us at:

Company: Beijing Youge Network Technology Co., Ltd.

Address: No. 796, No. 7 East Liulin Road, Sujiatuo Town, Haidian District, Beijing, China

Email: support@vidnow.org

Thank you for trusting Vidnow!